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  • Coverage Documents

Coverage documents
Coverage documents explain what your plan contract includes and/or does not include, how to access care, what services require preauthorization, and more.

Go to Health plan coverage and cost information, and click on Coverage documents.

  • Bereavement support when a loved one dies. Get help with what to do, how to cancel their health coverage, and enroll dependents in a new plan.
  • Covers different types of epilepsy and its causes. Addresses complications of seizures and lists risk factors. Guides through decision regarding when to call doctor. Covers exams/tests, treatments, medicines, and surgeries. Provides home treatment tips.
  • Discusses basic types of advance directives. Covers living will and medical power of attorney to appoint a health care agent. Explains when and why advance directive is needed. Lists steps in preparing one.
  • Describes ketogenic diet and why it is used. Covers what to expect after treatment with diet as well as how well diet works. Lists risk factors and provides consideration points when using this treatment. Describes other special diets.
  • A living will, also called a declaration, tells your family and doctor your wishes when you can't speak for yourself. It's used to describe treatment you want as you near the end of your life or if you get seriously hurt or ill. You can change or cancel your living will at any time. How a living will is used Keep these...
  • Save time by having routine, ongoing medications shipped to you before you run out. Your refills will arrive when you need them, and you won’t need to call Kaiser Permanente or log in.
  • Find answers to frequently asked questions about Medicare and Kaiser Permanente Medicare Advantage health plans.
  • From 24/7 advice and phone appointments to urgent and emergency care, you have many ways to get medical and mental health care in Washington.
  • A living will, also called a declaration, is a type of advance directive. It documents your wishes about end-of-life medical treatment in case you lose your ability to make decisions or communicate. A living will lists the conditions under which you would want or not want certain kinds of treatment or life-support...
  • Kaiser Permanente makes it easy to pay your bills online. View your bill, make a one-time payment, or set up automatic payments.
  • An advance directive is a form. It describes the kinds of medical care you want to have if you're badly hurt or have a serious illness and can't speak for yourself. A living will (declaration) and a medical power of attorney (durable power of attorney for health care) are types of advance directives. It may be hard to...
  • Better public policies can help address the challenges. We encourage policymakers to focus on 4 key areas.
  • Finding the right nursing home can help you feel safe and cared for. A good first step to choosing a nursing home is to make a list of homes you might be interested in. Talk to family, friends, doctors, and others to get recommendations of good nursing homes. If you can, it's good to plan ahead so you have time to learn...
  • In a few quick questions, tell us your needs for moving to a Kaiser Permanente Medicare health plan. Your answers become an action plan of tasks to follow.
  • If your 65th birthday is coming up, it’s time to think about Medicare. Enrolling is a multistep process — learn important deadlines and what to expect.
  • If you’re new to Kaiser Permanente, we’ll help you get set up. Find a doctor, transfer your prescriptions, and register on kp.org.
  • Learn about the interpreter services that are available to help you get care in your language.
  • Learn what medical and psychiatric emergency conditions are and how to get the immediate medical attention they require.
  • Knowing how to make a telehealth appointment and what to expect is key to getting the most out of your care. Learn how to get started at Kaiser Permanente.
  • These are answers to common questions about parental access for Kaiser Permanente member accounts.
  • Learn about how to get medical care as a senior. This page includes information about how to choose a doctor, how to make an appointment, and how to get reimbursed for your care.
  • Questions and answers about accessing medical records for an adult who is not able to make their own health care decisions.