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  • Member Services

We’re here to answer questions and help you Monday through Friday, 8 a.m. to 5 p.m. Call 1-888-901-4636 for questions about your plan coverage, our services and locations, and Kaiser Permanente Washington. See important phone numbers and helpful resources.

Member Services

  • The organization continues to earn high marks from the Centers for Medicare & Medicaid Services for providing high-quality, coordinated care and service.
  • Seasoned executive to lead shared services and IT operations at Kaiser Permanente.
  • Find out how members can access healthcare services when in-network providers are unavailable with Kaiser Permanente's network access disclosures.
  • Washington state members - we’re here to help you Monday through Friday, 8 a.m. to 5 p.m. Call for questions about your plan coverage and our services and locations. See important phone numbers and helpful resources.
  • High ratings reflect the expert medicine, seamless care, and outstanding service the organization offers to its 1.9 million Medicare Advantage members.
  • Integrated model of care earns 4.5 out of 5 stars from the Centers for Medicare & Medicaid Services.
  • The not-for-profit organization continued its mission of high-quality, affordable care and service.
  • More than 250 physicians, staff, and their family members served more than 20 organizations across Colorado for Kaiser Permanente’s MLK Days of Service.
  • Our integrated model, innovation, and value-based approach helped us provide care and service when, how, and where people need it.
  • How to pay for medical services online, by phone, mail, or in person. Make a one-time payment for services, and learn how to pay premiums (monthly dues).
  • Forms and instructions for requesting reimbursement from Kaiser Permanente Washington for medical services, prescription drugs, and eye glasses.
  • Resource line and other volunteer opportunities at Kaiser Permanente
  • Health Article description.Make sure you know about each of the medicines you take. This includes why you take it, how to take it, what you can expect while you're taking it, and any warnings about the medicine. The information provided here is general. So be sure to read the information that came with your medicine. If you have any questions or...
  • When requesting medical records from Kaiser Foundation Health Plan of Washington, be aware that certain types of medical information have extra legal protection.
  • Health Article description.Covers major sources of job stress that can lead to burnout. Includes stressors such as lack of control. Looks at reducing stress through ways like balancing work and personal life, getting support, and knowing when to quit.
  • User agreement and privacy policy for Kaiser Permanente websites and mobile applications. Also, Notice of Privacy Practices.
  • Health Article description.There are ways to make healthy eating fit your budget. You might be surprised at how spending just a little extra time can save you money. Planning your meals ahead of time can help you eat healthy foods and snacks. When you get into the habit of...
  • Find out how to add dependents to your health plan and make other changes like marital and job status, or a name change.
  • Kaiser Permanente Washington frequently requested forms including medical record release, prescription transfer, address change, and claims.
  • Kaiser Permanente offers medical care and prescription coverage while traveling. Enjoy peace of mind knowing your health is covered wherever you go.
  • Learn how to appeal denial of coverage and make claims disputes. Also, see how to make requests on behalf of a member, including appointment of a representative.
  • Medicare Advantage can offer more than Original Medicare alone. We can help you find a Medicare Advantage plan that fits your needs.
  • Health care fraud is a crime. As a Kaiser Permanente member, there are several things you can do to prevent heath care fraud, waste, and abuse.
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