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  • Use this form to send us your comments, questions, or problems regarding the Kaiser Permanente Washington website.
  • Email us questions about benefits, billing, claims, membership, premiums, and referrals, or general information.
  • If you’ve forgotten your password, you can reset it online. In most cases, we will send you a one-time passcode to the email address we have on file for you.
  • Includes info on hearing loss. Discusses causes and symptoms like tinnitus, muffled hearing, and vertigo. Covers exams and tests used to diagnose hearing loss. Discusses treatment with medicine, hearing aids, or cochlear implant.
  • Learn about member online services and register. Email doctors, refill prescriptions, make appointments, view lab results, and pay medical bills.
  • An online form intended for feedback about the Share website, not for member inquiries about Kaiser Permanente services.
  • Review this topic before you need it. Then when you are faced with an emergency or injury, you will know what to do. Your confidence in dealing with both major and minor emergencies will reassure an injured person. Here are the steps to take when an emergency occurs. Take a deep breath. Count to 10. Tell yourself that...
  • You can receive your Explanation of Benefits by mail or online. Change your preferences anytime.
  • Manage the social health programs you find and want to follow up with. Share your program list by email or text.
  • Explains what stress is, what causes it, and how it affects you. Covers how to measure your stress level. Explores ways to relieve, avoid, and manage stress. Includes tips on finding support for reducing stress.
  • Help signing on to the secure member site, changing your password, email, and bank card information.
  • Message your doctor directly about nonurgent health concerns in Washington using our secure email.
  • Covers major sources of job stress that can lead to burnout. Includes stressors such as lack of control. Looks at reducing stress through ways like balancing work and personal life, getting support, and knowing when to quit.
  • Kaiser Permanente Washington FAQs include: how to update your e-mail address, bank card, home address; or change password, and more.
  • Knowing how to make a telehealth appointment and what to expect is key to getting the most out of your care. Learn how to get started at Kaiser Permanente.
  • Discusses how you can get better sleep. Offers sleep tips such as avoid caffeine and don't exercise in late afternoon. Does not cover sleep apnea or sleep disorders.
  • Change contact information and update bank cards. Change your email or security questions. Update mailing address, phone numbers, name, or status. Go paperless for lab results, medical bills, benefit statements, and how you receive some member information.
  • Kaiser Permanente’s Patient Advisory Councils help us create exceptional experiences by letting patients review upcoming care initiatives.
  • Discusses causes of dementia, which include strokes, tumors, and Alzheimer's disease. Covers symptoms like memory loss and forgetfulness. Covers how dementia is diagnosed. Looks at treatment options. Covers issues for caregivers.
  • At Kaiser Permanente, our care is personalized for each patient's mental and physical needs.
  • Medical errors are mistakes in health care that could have been prevented. They can occur in hospitals, clinics, surgery centers, doctors' offices, nursing homes, pharmacies, and your home. Errors can involve medicines, surgery, diagnosis, home treatment, equipment, or lab reports. Medical errors may result in injury or...
  • If you’re age 45 or older, getting checked regularly for colorectal cancer is highly recommended. Learn why it’s important to get tested.
  • What are public health threats? Public health threats are events or disasters that can affect you and your community. Some examples of public health threats are: Natural disasters. Disease outbreaks. Accidents involving hazardous substances. Terrorist attacks. Racial attacks. Active shooters or other violence in public...
  • Funding from Kaiser Permanente in Washington helps to promote mental health, provide access to healthy food, improve community conditions, and develop safe, thriving neighborhoods.
  • Your partner or friend has decided it's time to quit using tobacco. This is great news. You're excited, and you want to help. Here are a few things to think about. Ask the person how you can help. For example, you may be able to offer support and practical tips. Help yourself understand what the person is going through...
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