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  • Your Member ID Card

About Your Member ID Card
Your Kaiser Permanente member ID card includes your name, ID number, plan name, additional provider networks you can use, and important phone numbers.

To replace a lost card or order a card for a family member, use the secure reorder form. Or, call Member Services at 1-888-901-4636.

You can find a digital version of your member ID card from the ‘Account’ link on the secure home page. On the mobile app, you’ll find your Digital ID card on the bottom section.

  • What is health insurance? Health insurance helps you pay for your health care costs. Having insurance can help protect you from high medical costs, and it may help cover expenses if you need unexpected care. It also can make it easier to have routine doctor visits and preventive care. Insurance sometimes helps pay for...
  • Your Kaiser Permanente member identification card has your name, ID number, and health plan name. Find out how to order a replacement card.
  • We'll help you register your baby's name and birth, enroll your newborn in health insurance, and set up follow-up appointments with your doctor.
  • Bereavement support when a loved one dies. Get help with what to do, how to cancel their health coverage, and enroll dependents in a new plan.
  • Learn about high-quality care and coverage from Kaiser Permanente and find out what it’s like to be a member.
  • Medicare is health insurance that the United States government provides for people ages 65 and older. It also covers some people younger than 65 who have disabilities and people who have long-term (chronic) kidney failure who need dialysis or a transplant. Medicare helps pay for most hospital services and doctor visits...
  • Medical bills can be confusing and stressful. But with some basic know-how and organization, you can manage them and avoid overpaying for your health care. After you receive a health care service, you get: A medical bill from your provider. If you have no health insurance, this is the amount that you pay. If you're...
  • Over coffee, Martha explains how severe depression left her wanting to end her life and unable to have normal conversations with people. "I woke up every day with suicide on my mind, and I went to bed with suicide on my mind," Martha says. Nearly broke, and without health insurance, she says her life became a "dark maze...
  • The Medicare hospice benefit covers care related to a terminal illness. Medicare is a health insurance program for people 65 years of age and older. It's also for some people younger than 65 who have disabilities. And it's for people with long-term (chronic) kidney failure treated with dialysis or a transplant. It's...
  • If you are considering a procedure or surgery for varicose veins, weigh the following before proceeding: How much do the exam and treatment cost? Does your insurance cover part of the cost? Will you need more than one treatment? Be very cautious about clinics that require you to sign a contract for a specific number of...
  • Before you start infertility treatment, decide how much money, time, and emotional energy you are willing to invest in it. Financial limits Think about: What your insurance coverage will pay for. Be aware of all exclusions in your policy. How much money you can afford to spend on treatment as well as pregnancy...
  • A patient advocate helps people with health problems deal with the health care system. This includes working with doctors, nurses, insurance companies, employers, case managers, lawyers, and others. A patient advocate helps solve problems with health care, medical bills, and job discrimination related to a medical...
  • Traveling safely with diabetes
  • It's a good idea to keep copies of your medical records. You'll need them if you change doctors, move, get sick when you're away from home, or end up in an emergency room. If any of these things happen and you have your records, you may get treatment more quickly, and it will be safer. Here are some steps to get your...
  • Not all hospital stays begin in the emergency room. Sometimes you have time to prepare for a scheduled hospital stay. But even when you don't have an emergency medical problem, getting ready to go to the hospital may leave you feeling overwhelmed and even a little stressed. By taking steps to prepare for your stay ahead...
  • We participate in a number of independent reports on quality of care and service. This allows our members and the public to have reliable information about the quality of care we deliver at Kaiser Permanente.
  • Learn the basics about getting started with teletherapy.
  • Find price transparency information for hospital services related to CMS regulation in Washington.
  • If you want to save this information but don't think it is safe to take it home, see if a trusted friend can keep it for you. Plan ahead. Know who you can call for help, and memorize the phone number. Be careful online too. Your online activity may be seen by others. Do not use your personal computer or device to read...
  • Review this topic before you need it. Then when you are faced with an emergency or injury, you will know what to do. Your confidence in dealing with both major and minor emergencies will reassure an injured person. Here are the steps to take when an emergency occurs. Take a deep breath. Count to 10. Tell yourself that...
  • Kaiser Permanente’s adoption of disruptive technology in the 1970s sparked a health care revolution in diagnostics and recording.
  • What are public health threats? Public health threats are events or disasters that can affect you and your community. Some examples of public health threats are: Natural disasters. Disease outbreaks. Accidents involving hazardous substances. Terrorist attacks. Racial attacks. Active shooters or other violence in public...
  • Find out how the 4 parts of Medicare work, what medical expenses they each cover, and the difference between Original Medicare and Medicare Advantage.
  • Discusses how to work with your doctor, how to prepare for different types of appointments, and what to do after appointments. Includes questions to ask about recommended tests and treatments.
  • Save time by having routine, ongoing medications shipped to you before you run out. Your refills will arrive when you need them, and you won’t need to call Kaiser Permanente or log in.
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