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  • Your Member ID Card

About Your Member ID Card
Your Kaiser Permanente member ID card includes your name, ID number, plan name, additional provider networks you can use, and important phone numbers.

To replace a lost card or order a card for a family member, use the secure reorder form. Or, call Member Services at 1-888-901-4636.

You can find a digital version of your member ID card from the ‘Account’ link on the secure home page. On the mobile app, you’ll find your Digital ID card on the bottom section.

  • What is substance use disorder? Substance use disorder means that a person uses substances even though it causes harm to themself or others. This disorder can range from mild to severe. It can develop from the use of almost any type of substance. This includes: Alcohol. Marijuana and other drugs. Prescription medicines...
  • Covers type 1 diabetes, also called juvenile diabetes or insulin-dependent diabetes. Describes how pancreas regulates blood sugar (glucose) levels. Includes info on hypoglycemia and hyperglycemia. Discusses treatments, including insulin.
  • Each Decision Point is designed to guide you through a key health decision. Decision Points combine medical information with your personal values to help you make a wise health decision. See a list of: Decision Points about medical tests. Decision Points about medicines. Decision Points about surgeries. Decision Points...
  • Inner strength is the ability to cope with the stressful situations in life. This is often called "resilience." Building inner strength begins with simple actions or thoughts that your child practices, such as planning for what to do next and learning to accept change. Inner strength can help a child face problems...
  • Anemia is a condition in which a person doesn't have enough red blood cells. With fewer red blood cells, your blood isn't able to carry enough oxygen to the cells in your body. This can cause symptoms such as weakness, skin that is more pale than usual, and general tiredness (fatigue). Different types of anemia are...
  • What is food poisoning? Food poisoning is an illness caused by eating foods that have harmful germs in them. These germs are mostly found in raw meat, chicken, fish, and eggs, but they can spread to any type of food. They can also grow on food that's left out on counters or outdoors or is stored too long before you eat...
  • Intravenous means occurring within or by way of a vein. Medicines or fluids may be given by inserting an intravenous (I.V.) needle into a vein, usually in the back of the hand or on the forearm. When the I.V. needle is in place, medicines or fluids can go quickly into the bloodstream and into the rest of the body.
  • What are grief and grieving? Grief is a natural response to the loss of someone or something very important to you. The loss may cause sadness and may cause you to think of very little else besides the loss. The words sorrow and heartache are often used to describe feelings of grief. Grieving is the process of emotional...
  • Sexually transmitted infections (STIs) are infections spread by sexual contact. If you're pregnant, you can also spread them to your baby before or during delivery. STIs are also called sexually transmitted diseases (STDs). Some examples of STIs include chlamydia, gonorrhea, syphilis, human papillomavirus (HPV), and...
  • Includes causes and symptoms of heart disease. Looks at cholesterol, hypertension, and risk of heart attack. Covers diet, physical activity, and treatment with medicines, angioplasty, and bypass surgery. Includes how to help prevent heart disease.
  • Aerobic fitness means increasing how well the body uses oxygen, which depends on the condition of the heart, lungs, and muscles. Experts tend to describe aerobic activity in three ways: light, moderate, and vigorous. When people do moderate-intensity activities, they notice a faster heartbeat. To get the benefits of...
  • Covers the causes and symptoms of osteoarthritis. Covers possible treatments with over-the-counter pain medicines and prescription medicines. Includes info on home treatment for joint pain, including using heat or ice, staying at a healthy weight, and exercise.
  • Covers the basics of obesity. Discusses health risks such as hypertension related to having excess body fat. Focuses on lifestyle changes you can make, like healthy eating and exercise. Includes information on weight-loss medicines and surgery and on creating a long-term plan with your doctor.
  • Anesthesia is the use of medicines to control pain and keep a person comfortable. Anesthetics are used to numb a specific area of the body (local and regional anesthesia). Or they can cause a person to be unconscious and not have pain during a procedure such as surgery (general anesthesia). The types of anesthesia...
  • Describes heart failure (congestive heart failure). Discusses common causes like hypertension and coronary artery disease. Has info on symptoms. Covers diagnostic tests and treatments. Discusses heart failure classification system and stages of CHF.
  • Electrolytes are minerals found naturally in the body, such as potassium, calcium, sodium, and magnesium. Electrolytes are needed to keep the body's balance of fluids at the proper level and to maintain normal functions, such as heart rhythm, muscle contraction, and brain function. If the body's electrolytes are not in...
  • Briefly discusses how cuts may occur and types of cuts. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
  • The immune system is the body's natural defense system that helps fight infections. An impaired immune system does not work properly and can't effectively protect a person against infection. Some conditions and medicines weaken or impair the immune system. These may include: Substance use disorders or problems caused by...
  • Looks at forming a partnership with your doctor to manage your care. Suggests taking an active role by asking questions about treatment choices and costs, learning on your own, and prepping for office visits. Offers questions to ask when choosing a doctor.
  • Explores how healthy thinking habits can help with negative thoughts and behaviors. Explains the three parts of healthy thinking: cognitive behavioral therapy (CBT), gratitude, and optimism. Outlines how CBT uses thought reframing and techniques for calming the body and mind. Provides links for learning thought...
  • What is an environmental illness? An environmental illness can occur when you are exposed to toxins or substances in the environment that make you sick. These health hazards may be found where you live, work, or play. Maybe you have headaches that only occur on weekends. Or maybe you began to feel sick and got a rash...
  • Briefly discusses causes of back problems or injuries, including common activities, sudden injuries, overuse, and health conditions that may cause problems. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
  • Provides info on basic dental care like brushing and flossing regularly, seeing your dentist or dental hygienist for regular checkups and cleanings, and eating mouth-healthy foods. Offers info on dental care for children.
  • Briefly discusses common types of headaches and their causes. Covers when a headache is an emergency. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
  • Discusses causes and symptoms of COPD. Looks at chronic bronchitis and emphysema, two diseases that are usually a part of COPD. Covers quitting smoking. Includes treatment with bronchodilators and inhaled corticosteroids. Offers home treatment tips.
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