Your Account Settings
Change contact information, your email or security questions, and update bank cards. Update mailing address, phone numbers, name, or status. Go paperless for lab results, medical bills, benefit statements, and other member information.
About Your Member ID Card
Your Kaiser Permanente member ID card includes your name, ID number, plan name, additional provider networks you can use, and important phone numbers.
To replace a lost card or order a card for a family member, use the secure reorder form. Or, call Member Services at 1-888-901-4636.
You can find a digital version of your member ID card from the ‘Account’ link on the secure home page. On the mobile app, you’ll find your Digital ID card on the bottom section.