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  • Your Member ID Card

About Your Member ID Card
Your Kaiser Permanente member ID card includes your name, ID number, plan name, additional provider networks you can use, and important phone numbers.

To replace a lost card or order a card for a family member, use the secure reorder form. Or, call Member Services at 1-888-901-4636.

You can find a digital version of your member ID card from the ‘Account’ link on the secure home page. On the mobile app, you’ll find your Digital ID card on the bottom section.

  • What is alcohol use disorder? Alcohol use disorder means that a person drinks alcohol even though it causes harm to themselves or others. It can range from mild to severe. People with this disorder may find it hard to control their alcohol use. Over time, drinking too much alcohol may cause health problems, like liver...
  • Briefly discusses common skin rashes that affect those 11 and younger. Covers chickenpox, diaper rash, prickly heat, and contact dermatitis. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
  • What is an environmental illness? An environmental illness can occur when you are exposed to toxins or substances in the environment that make you sick. These health hazards may be found where you live, work, or play. Maybe you have headaches that only occur on weekends. Or maybe you began to feel sick and got a rash...
  • Briefly discusses eye problems, including watery eyes, drainage, eyelid problems and problems related to health conditions. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
  • Briefly discusses respiratory problems that babies and children can have. Covers viral and bacterial infections, allergies, and asthma. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
  • Briefly discusses the symptoms that can occur from insect or spider bites. Covers skin reactions, allergic reactions, and toxic reactions. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
  • What are immunizations? Immunizations help keep you and your child from getting certain diseases that can be spread to other people (infectious diseases). They also help reduce the spread of disease to others and prevent epidemics. Immunizations are also called vaccines or vaccinations. If you get a vaccine, it may not...
  • Briefly discusses common causes of skin rashes in those 12 and older. Covers allergies, chronic skin problems like eczema, and contact with poisonous plants like poison oak. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
  • Discusses chronic pain caused by problems other than cancer. Covers symptoms and how chronic pain is diagnosed. Covers conditions that can be treated, like neck pain, low back pain, and arthritis. Info on treatment with medicine and lifestyle changes.
  • A computed tomography (CT) scan uses X-rays to make detailed pictures of structures inside of the body. During the test, you lie on a table that is attached to the CT scanner, which is a large doughnut-shaped machine. The CT scanner sends X-ray pulses through the body. Each pulse lasts less than a second and takes a...
  • What are grief and grieving? Grief is a natural response to the loss of someone or something very important to you. The loss may cause sadness and may cause you to think of very little else besides the loss. The words sorrow and heartache are often used to describe feelings of grief. Grieving is the process of emotional...
  • Over-the-counter (OTC) medicines are medicines you can buy without a doctor's prescription. This doesn't mean that OTC medicines are harmless. Like prescription medicines, OTCs can be very dangerous for children if not taken the right way. Be sure to read the package instructions on OTC medicines carefully. Talk to your...
  • Briefly discusses symptoms and possible causes of abdominal pain, such as peptic ulcer disease, indigestion, appendicitis, and stomach flu. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
  • What is substance use disorder? Substance use disorder means that a person uses substances even though it causes harm to themself or others. This disorder can range from mild to severe. It can develop from the use of almost any type of substance. This includes: Alcohol. Marijuana and other drugs. Prescription medicines...
  • Severe dehydration means: Your mouth and eyes may be extremely dry. You may pass little or no urine for 12 or more hours. You may not feel alert or be able to think clearly. You may be too weak or dizzy to stand. You may pass out. Severe dehydration is a medical emergency and requires emergency treatment. Call or other...
  • Explores how healthy thinking habits can help with negative thoughts and behaviors. Explains the three parts of healthy thinking: cognitive behavioral therapy (CBT), gratitude, and optimism. Outlines how CBT uses thought reframing and techniques for calming the body and mind. Provides links for learning thought...
  • Covers type 1 diabetes, also called juvenile diabetes or insulin-dependent diabetes. Describes how pancreas regulates blood sugar (glucose) levels. Includes info on hypoglycemia and hyperglycemia. Discusses treatments, including insulin.
  • What is child care? Child care is short-term care by someone other than a parent. There are two basic types of child care: individual and group. Individual providers. These providers care for only your child or children. The provider may be a family member or friend, a nanny, an au pair, or a babysitter. Group...
  • Briefly discusses fevers in those age 12 and older. Includes info on temperatures considered normal, mild fever, and high fever. Covers causes of fever. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
  • Includes causes and symptoms of heart disease. Looks at cholesterol, hypertension, and risk of heart attack. Covers diet, physical activity, and treatment with medicines, angioplasty, and bypass surgery. Includes how to help prevent heart disease.
  • Cold and heat therapies are treatments that use cold or heat to help with pain, soreness, muscle spasms, swelling, and inflammation. There are different ways you can do cold and heat therapies. For example, you might use an ice pack for cold therapy or an electric heating pad for heat therapy. Most people like to use...
  • Covers the causes and symptoms of osteoarthritis. Covers possible treatments with over-the-counter pain medicines and prescription medicines. Includes info on home treatment for joint pain, including using heat or ice, staying at a healthy weight, and exercise.
  • Should you talk about cost with your doctor? A doctor's main focus is to help you get better, not to save you money. But if you speak up, your doctor may be able to help with both. Don't expect your doctor to know the exact cost of a drug or test or treatment. There are so many things that determine the cost of care...
  • What is teen substance use? Many teens try substances like alcohol or drugs. Some try them only a few times and stop. Teens who keep using substances may form a strong need for them. This can lead to substance use disorder. Substances teens may try include tobacco, alcohol, marijuana or other drugs, household products...
  • Briefly discusses common allergies, including ones to food, medicine, insect stings, latex, and animals. Offers interactive tool to help decide when to seek care. Also offers home treatment tips.
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