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  • Your Member ID Card

About Your Member ID Card
Your Kaiser Permanente member ID card includes your name, ID number, plan name, additional provider networks you can use, and important phone numbers.

To replace a lost card or order a card for a family member, use the secure reorder form. Or, call Member Services at 1-888-901-4636.

You can find a digital version of your member ID card from the ‘Account’ link on the secure home page. On the mobile app, you’ll find your Digital ID card on the bottom section.

  • Your Kaiser Permanente member identification card has your name, ID number, and health plan name. Find out how to order a replacement card.
  • Bereavement support when a loved one dies. Get help with what to do, how to cancel their health coverage, and enroll dependents in a new plan.
  • Medicare is health insurance that the United States government provides for people ages 65 and older. It also covers some people younger than 65 who have disabilities and people who have long-term (chronic) kidney failure who need dialysis or a transplant. Medicare helps pay for most hospital services and doctor visits...
  • It's a good idea to keep copies of your medical records. You'll need them if you change doctors, move, get sick when you're away from home, or end up in an emergency room. If any of these things happen and you have your records, you may get treatment more quickly, and it will be safer. Here are some steps to get your...
  • We participate in a number of independent reports on quality of care and service. This allows our members and the public to have reliable information about the quality of care we deliver at Kaiser Permanente.
  • Not all hospital stays begin in the emergency room. Sometimes you have time to prepare for a scheduled hospital stay. But even when you don't have an emergency medical problem, getting ready to go to the hospital may leave you feeling overwhelmed and even a little stressed. By taking steps to prepare for your stay ahead...
  • Kaiser Permanente’s adoption of disruptive technology in the 1970s sparked a health care revolution in diagnostics and recording.
  • Learn the basics about getting started with teletherapy.
  • Kaiser Permanente receives 5 out of 5 stars for overall quality of care from the Office of the Patient Advocate and Covered California.
  • If you want to save this information but don't think it is safe to take it home, see if a trusted friend can keep it for you. Plan ahead. Know who you can call for help, and memorize the phone number. Be careful online too. Your online activity may be seen by others. Do not use your personal computer or device to read...
  • Six steps help you prep for winter trips.
  • Review this topic before you need it. Then when you are faced with an emergency or injury, you will know what to do. Your confidence in dealing with both major and minor emergencies will reassure an injured person. Here are the steps to take when an emergency occurs. Take a deep breath. Count to 10. Tell yourself that...
  • Save time by having routine, ongoing medications shipped to you before you run out. Your refills will arrive when you need them, and you won’t need to call Kaiser Permanente or log in.
  • What are public health threats? Public health threats are events or disasters that can affect you and your community. Some examples of public health threats are: Natural disasters. Disease outbreaks. Accidents involving hazardous substances. Terrorist attacks. Racial attacks. Active shooters or other violence in public...
  • A young father is enjoying “bonus time” with his kids thanks to new targeted cancer treatments.
  • What is a spinal cord injury? A spinal cord injury (SCI) is damage to the spinal cord. The spinal cord is a soft bundle of nerves that goes from the base of the brain to the lower back. It runs through the spinal canal, a tunnel formed by holes in the bones of the spine. The bony spine helps protect the spinal cord. The...
  • Find out how the 4 parts of Medicare work, what medical expenses they each cover, and the difference between Original Medicare and Medicare Advantage.
  • What is healthy aging? Healthy aging means different things to different people. For many people it is being healthy enough to keep doing what they enjoy. How healthy you are as you get older depends on many things. These include your relationships and your family health history. If members of your family have health...
  • Fit and focused, an Oregon father and runner rebounds after an aortic valve replacement procedure by the same surgeon who treated his mother.
  • Answers questions about organ transplants. Covers becoming an organ donor and getting on a waiting list. Covers tests used to see if you'd be a good candidate. Looks at medicines that you might take after a transplant. Offers tips for staying healthy.
  • Kaiser Permanente’s agreement with Cigna provides more convenient access to care when you’re away from home.
  • The California Studies Association presents the Carey McWilliams Award to Betty Soskin for her contributions at the Kaiser shipyards.
  • Many things can cause low vision, including macular degeneration and glaucoma. When you can't see as well, daily life may feel more challenging. But you can do some things to stay independent and keep doing the activities you enjoy. You can start by making some changes to your home, like adding extra lighting. You can...
  • We work hard to protect your privacy, prevent fraud, and use health care resources wisely.
  • Guides you through decision to get an insulin pump to manage type 1 or type 2 diabetes. Discusses who makes a good candidate for an insulin pump. Covers benefits and risks. Includes an interactive tool to help you make your decision.
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